Privacy Policy

Educate//Resonate

Last updated: 7/11/25

Educate//Resonate respects your privacy and is committed to protecting your personal data. This policy explains what information I collect, how I use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

1. Who I Am

Educate//Resonate is operated by a sole trader providing music production guidance, creative mentoring, and digital resources.

If you have any questions about this policy or your data, please contact me at:

📧 info@educateresonate.com

2. Information I Collect

I only collect the information necessary to provide my services, process purchases, and maintain good communication with students and customers.

This may include:

Name and contact details (e.g. email address).
Pronouns (optional, to ensure inclusive communication).
Links to music (e.g. private SoundCloud or download links for feedback or tuition).
Goals, preferences, and requirements (to tailor sessions to your needs).
Birthday (optional, used for birthday offers or greetings).
Payment details (processed securely via Stripe, Gumroad, or Wix).
Mailing list information (if you subscribe voluntarily).

I may also collect any other information you choose to share when contacting me or applying for sessions.

3. How I Use Your Information

Your information is used to:

Provide and manage lessons, feedback, and products.
Communicate with you about sessions, goals, and updates.
Process payments through trusted third-party providers (Stripe, Gumroad, or Wix).
Send email updates if you’ve opted into my mailing list.
Personalise your experience, including birthday offers.

I do not share, sell, or trade your personal information with any third parties for marketing purposes.

4. Music and Creative Work

Any music or materials you submit remain your property.

I may download your files solely for the purpose of providing feedback, tuition, or related services.

I will never share, publish, or distribute your work with anyone else without your explicit written permission.

With your consent, I may occasionally share short excerpts or anonymised examples of student work or feedback for educational or promotional purposes.

All feedback and related discussions remain confidential unless you agree otherwise.

5. Mailing List and Marketing

Joining the mailing list is entirely optional.

If you subscribe, I’ll only send relevant updates, offers, and creative insights.

You can unsubscribe at any time by clicking “unsubscribe” in any email or by contacting me directly at info@educateresonate.com.

If you unsubscribe, I’ll stop sending marketing emails, but I may still use your contact details for essential communication related to lessons, feedback, or any ongoing services you’ve booked.

6. Data Storage and Retention

I store your information securely through trusted platforms (Wix, Stripe, Gumroad, and associated email or form systems).

I keep your information for as long as you are an active student or customer, and for up to two years after our last contact or transaction.

After this period, your personal data is securely deleted unless I’m required by law to retain certain records (for example, financial records kept for six years to comply with HMRC tax requirements).

7. Your Rights

Under the UK GDPR, you have the right to:

Access the data I hold about you.
Request corrections to inaccurate information.
Request deletion of your data (“right to be forgotten”).
Withdraw consent for communications.
Request a copy of your data in a portable format.

To exercise any of these rights, please contact me at info@educateresonate.com.

8. Cookies and Analytics

My website, hosted on Wix, may use cookies for basic functionality and visitor analytics.

When you visit the site, a cookie banner will appear allowing you to accept or reject cookies.

You can change or withdraw your consent at any time through your browser settings.

9. Third-Party Services

I use the following trusted providers to run my business:

Wix – website hosting and contact forms.
Stripe – secure payment processing.
Gumroad – digital product sales and delivery.

Each provider has its own privacy policy explaining how they protect your data. I only use reputable services that comply with data protection regulations.